People of the Institute of Core Practice

Craig Pattison

ITSM consultant, currently at the ANZ National Bank Ltd, Wellington, NZ

* NZ President of itSMFnz

* ITIL Master

* DIrector of Certifications and Qualifications and Vice Chairman of itSMF International (www.itsmf.com )

* ISO/IEC20000 Category A liaison ( www.iso.org )

Full bio to follow shortly

Rob England is a "portfolio entrepreneur", working on multiple activities via his company, Two Hills. These include Core Practice developer, obviously, as well as speaking coach, ITIL consultant, sales coach, trainer, author, small business researcher, and internet businessman.

Before forming Two Hills, Rob spent 17 years in three countries with Computer Associates, the world's largest independent management software company. Rob was CA New Zealand’s Principal Consultant, working with clients to understand their business issues and requirements and to develop appropriate technology solutions to meet their needs.

Known errors

COPR HAS UNDERGONE A ROUGH UPGRADE: please be patient with us as we restore normal function. Basic stuff will be restored soon but it could be most of 2009 before we are fully rebuilt with a new improved CoPr. Suggestions are welcomed on reshaping CoPr.

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